The admin lives inside Shopify Admin, where your team already works, and treats every ask as a button: pause, swap, re-price, merge, ship now. And when a fix is a thousand customers wide, it names every one of them before it touches anyone.
Rebuilt from the admin behind a $50M subscription platform20 bulk actions, one exact audience count before any run18 lifecycle events: Klaviyo and SendGrid templates provisioned in one clickEvery change signed in one ledger
Search a name or an email and the whole subscription opens with a fix for anything a customer can want: change the date, change the frequency, swap the flavor, re-price a line, apply the discount code she swears she had, ship it today. The asks that used to end in “sorry, the system can’t” (three subscriptions into one box, one box into two) are buttons here, called Merge and Split. And when she’s locked out, mint a login link that works once and dies in an hour: no password reset, no second tool.
Build the audience from sixteen filters (status, product, tag, charge weekday, shipping country), and before anything runs, the admin shows you exactly who: the count, the breakdown by status, a 25-row sample you can strike names from. Stack up to four actions, schedule them for 2 a.m. store time, run it silent so a date shift doesn’t send four thousand emails; if the run hiccups, it resumes where it stood and never applies a step twice. The fat-finger catastrophe dies in the estimate, and every change, bulk or by hand, signs its work in one ledger: the admin, the customer, or the machine.
Selling plans build in groups: frequencies, discounts, and the products they ride on, picked from your catalog in one screen. Make a product subscription-only with one setting, set its upsell discount, write its storefront line: merchandising, without a ticket to anybody.
Branding, badges, FAQ, every customer-facing phrase in every language you sell in: edited beside a live preview that is the real portal on sample data, every page browsable, mobile and desktop. No publish-and-pray: edits stream into the preview as you type, and translations go draft-to-live one locale at a time.
Eighteen lifecycle moments (created, upcoming, failed, recovered, skipped, paused, cancelled, reactivated). And one click provisions the Klaviyo or SendGrid templates for all of them, with per-event switches and a per-customer log of what actually sent and landed. Texts answer themselves (SKIP, PAUSE, RESUME, CANCEL, auto-replies in wording you can edit), so the week of template plumbing becomes an afternoon of taste.
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The Merchant admin ships with the platform (open-source, self-hosted, yours), and it gives you back the hours the category calls overhead. Come watch a ticket die in real time.